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"GOODBYE,
COKE. HELLO, MECCA COLA:
This
Boycott of U.S. Products Could Really Do Some Damage"
Will
Hutton
Aspen Institute Summer Speakers Series
Washington Post
Sunday, April 20, 2003
LONDON
While America has won the war in Iraq in less than four weeks and
with astonishingly few casualties, it has been suffering collateral
damage in another theater of conflict -- its trade relations. In the
Arab world, and more seriously in the rich markets of Europe, American
companies and their famous brands have been at the receiving end of
a small but highly visible boycott movement. In ordinary times this
might be shrugged off; in today's fevered atmosphere it is further
tinder on the fire -- and has all the potential, if unchecked, to
have ugly economic consequences.
If you're American and think the war ill-advised, at least you have
a vote through which to register your protest. Citizens in other countries,
of course, have no such leverage. Instead, feeling helpless and reaching
for a way to make somebody in Washington listen, a number of them
are hitting back the only way they can. Boycotts in Arab countries
have little effect; after all, American commercial interests there
are not great. But Europe, a larger market even than the United States,
is more worrying. Some Europeans are boycotting American goods and
refusing to take holidays in the United States. The boycotters say
they deplore the impotence of their governments in challenging the
emerging course of U.S. foreign policy and that if America's great
companies start to worry that their business is being hurt because
they are American, they might bring pressure to bear for change. Bush,
the thinking goes, might listen to them.
So far the boycotts have tended to be localized and small in scale,
but a taboo has been broken. And while individual American companies
like Exxon or McDonald's have suffered consumer boycotts before, this
is something new. Just being American, rather than having a particular
business practice against which consumers are protesting, is now the
object of passionate moral condemnation. And it is dangerous: It is
not just that individual companies suffer losses of sales and profits
to their overseas competitors, it's that the mood music is changing.
The rhetoric of boycotts and the inflamed anger behind them -- on
both sides of the Atlantic -- makes it harder for political leaders
to hold the line on keeping their markets open and trade flows free.
Yet it is upon this fabric that American and European prosperity depends.
The Iraq war, and the ominous saber rattling against Iran and Syria,
could yet be a contagion that poisons America in ways that those who
mounted the war refuse to recognize.
The center of the European boycott movement so far is Germany. A doctor
in Schleswig-Holstein, one Eberhard Hoffman, refuses to treat British
and American patients. A restaurant chain in Hamburg no longer sells
Budweiser, Marlboro or Coca-Cola. An antiwar Web site, www.consumers-against-the-war.de,
lists 27 American companies, including American Express and Walt Disney,
whose products German consumers should avoid. It has received some
100,000 hits since it was launched a month ago. Bicycle maker Riese
and Mueller GmbH has stopped taking supplies from its American contractor.
The French are more subdued, but the spread of "Mecca Cola,"
a Coca-Cola substitute developed by French entrepreneur Tawfik Mathlouthi,
is ominous for what it represents: Tagged with the slogan "No
more drinking stupid, drink with commitment," it was launched
last November and first sold only in Muslim districts of France. Now
it is available in the larger supermarkets in Belgium, France and
Germany; and Mathlouthi describes advance orders as "phenomenal."
And of course, almost ritually, a McDonald's in Paris has been attacked.
Given the saturation coverage of the war, American corporations might
even be relieved they have come off relatively unscathed and that
the movement has peaked now that the war is over. But some are aware
that a Rubicon is being crossed. Americanness, long an asset, is becoming
a liability.
Advertising agency McCann-Erickson is advising its American multinational
clients to play down their country of origin. An internal memo leaked
from its London office and quoted in the Daily Telegraph recently
says American companies should not "wrap their brands" in
the national flag; instead, they should stress their "strong
local roots" in the community. The memo continues: "The
war risks tarnishing the reputation of American culture and the mythic
'American dream,' which has long drawn consumers around the world
to the United States to live, work or visit."
The agency is right. To my surprise, the apolitical parents of one
of my daughter's friends have canceled a holiday in America. The United
States, for so long emblematic of freedom and what it means to be
modern, to many non-Americans suddenly feels menacing and bullying
-- a power that can throw its weight around at will. It needs to know
that some individuals will fight back with decisions about how and
where to spend.
The boycotts and the surrounding avalanche of negative publicity are
a storm warning of what may lie ahead. Eight of the world's top 10
global brands -- Coca-Cola, Microsoft, IBM, General Electric, Intel,
Disney, McDonald's and Marlboro -- are American, worth an estimated
cumulative $337 billion. McCann-Erickson's message may be that they
should shed their Americanness, but just like other famous American
brands -- Starbucks, Nike, American Express, Levi's, Heinz and Kelloggs
-- they are wrapped irrevocably in the American flag. Indeed, many
have built their brand on precisely what until now has been the appeal
of America, what Joseph Nye, dean of Harvard's Kennedy School of Government,
calls American "soft power." As that is dissipated, so the
companies concerned are put at a competitive disadvantage.
The companies in the front line are the great consumer brands. Coca-Cola
was quoted on the BBC Web site as admitting that the company "has
felt some impact" from boycotts in the Arab world and the advent
of alternative colas such as Mecca -- and vainly stressed that it
is apolitical and not affiliated with any religious or ethnic group.
McDonald's was an emblematic target of the anti-globalization movement
before George Bush became president, and its recent declining profits
are attributable in part to the collapse in its image, now freshly
under assault. But most of the great American brands can testify to
the climate beyond the United States becoming steadily chillier over
the last few years, as reflected in their sales and profits figures.
Now it threatens to become positively cold.
Throughout the 1990s, individual multinational companies suffered
from a spate of ever more sophisticated boycotts. Shell was shaken
severely by the protests in 1995 over its proposed sinking of a North
Sea drilling rig, Brent Spar, in the open sea and overhauled its approach
to the environment thereafter. Nestle suffered from the drip of bad
publicity over the marketing of its powdered breast-milk substitute
in the less developed world. But as Meghnad Desai, director of the
London School of Economics' Center for the Study of Global Governance,
says, while these individual boycotts were painful for the companies
concerned, the serious economic damage is done when boycotts are picked
up by governments that then impose more general trade sanctions.
Sanctions against South Africa in the 1980s, for example, were the
culmination of individual consumer boycotts that started in the same
way as the anti-American boycotts today, and there is little doubt
that they both damaged the South African economy and helped spur the
fall of apartheid. The danger is that what is happening in Europe
could be the precursor for eventual similar action against the United
States.
It is a fear shared by C. Fred Bergsten, director of Washington's
Institute for International Economics. Bergsten said last week that
the impact on individual American companies is so far small. He is
far more worried that European boycotters are stigmatizing American
companies and trade has begun to be politicized.
The World Trade Organization has ruled in favor of the EU, he observed,
awarding it the right to impose tariffs on $4 billion of U.S. goods
to compensate for America's unfair business practices. (The WTO ruled
that a foreign sales tax break enjoyed by U.S. companies is an illegal
export subsidy.) If European public opinion were to become radicalized
by trade boycotts, it might become politically impossible for the
EU Commission not to exercise part, if not all, of that right. The
United States would reciprocate, and down that road -- both Bergsten
and Desai say -- lies the example of the tit-for-tat protectionism
of the 1930s.
The Bush administration is relying on the Europeans to keep their
heads and not do something so self-defeating -- even as it taunts
them for being "Old Europe" and House Republicans vote to
exclude French and German companies from Iraqi reconstruction. The
threats against Syria, if they do not mean immediate war, presumably
imply either the threat or introduction of trade sanctions -- and
more politicization of trade.
If the boycotts show anything, it is that the United States cannot
expect the rest of the world mutely to support its war in Iraq or
similar adventures; even if most other Western governments do nothing,
their citizens will organize boycotts, with all the potential attendant
consequences.
It is a sign of the U.S. government's blinkered vision that it is
so cavalier about these risks; America's great companies have done
well from globalization and in the process helped Wall Street to dizzy
heights. Even the mighty United States is part of an interdependent
network of trade relationships. It needs other countries' willing
consent and compliance in its actions, even if their citizens have
no say in American elections. If it ignores the views of those countries
and their citizens -- as expressed by the boycotts, whatever their
eventual effect -- because it feels it is too strong to care, then
it and the rest of the world will pay a heavy price. The boycotts
are an important wake-up call.
Will Hutton, a contributing editor and columnist for the Observer
in London, is the author of several books, including "A Declaration
of Interdependence: Why America Should Join The World," to be
published by W.W. Norton next month.
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